Hyundai Collection
- Hyundai Collection
- N Collection
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What kind of item are you looking for?How about these items?
Hyundai Collection
- Hyundai Collection
- N Collection
-
What kind of item are you looking for?How about these items?
FAQ
Type
Subject
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Member ServiceHow can I sign up?
You can sign up through the SIGN UP button on the upper right corner or the LOGIN button. If you have any errors or problems with your computer, please contact the customer center (hyundaicollection@innocean.com).
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Member ServiceCan I change my ID and password?
You can not change your ID. The password can be changed in [Member Modify] on [Mypage] after login.
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Member ServiceI have not received the product yet which I ordered, but why is the delivery status complete?
Actual delivery status and delivery status on the computer system may not match.In this case, please contact the customer center [1:1 Inquiry] and we will guide you in more detail.
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Member ServiceI've signed up as an employee and how long does it take to get approval.
If you sign up with a registered email, your approval email will be automatically sent to you for automatic signup. If you sign up with another e-mail, you can enter the site immediately after checking employee and receiving a confirmation email.
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Member ServiceHow can I check my order?
You can check it on the upper corner[My page] or [My page -> Order Status] after login.
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Member ServiceHow can I cancel my order?
You must cancel your order on My Page but you can not cancel the order if the product has been delivered to the forwarder or has been already shipped out. For more information, please contact the customer center [1:1 Inquiry].
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Member ServiceMy order hasn't arrived.
If your shipment is delayed or if your order is missing, please contact [MY PAGE → 1:1 Inquiry] for more information.
Inquiry
Bulk purchase inquiry
Process
Bulk purchase process
- 01Receipt of inquiry
- 02Ticket Assigned
- 03Inventory Check
- 04Confirmation of purchase
(email or call) - 05Shipping
* Email Contact: hyundaicollection@innocean.com
- Home
- About Hyundai Collection
- Privacy and Policies
- Terms of Use
- FAQ
- Bulk Purchase and Alliance Guide
INNOCEAN
308, Gangnam-daero, Gangnam-Gu, Seoul, 06253, Korea
Person in Charge of Management of Personal Information : CX Business Team
MOG COMMUNICATIONS Co., Ltd. CEO: J.J.Park 20, Dosan-daero 30-gil, Gangnam-gu, Seoul, Korea Customer Service : T.+82(0)2-3496-4240 F.+82(0)2-3496-4299 E-mail: hyundaicollection@innocean.com
Business Registration Number : 119-81-97278 Online Sales Registration Number : 2009-Seoul Gangnam-01050
MOG COMMUNICATIONS Co., Ltd. CEO: J.J.Park 20, Dosan-daero 30-gil, Gangnam-gu, Seoul, Korea Customer Service : T.+82(0)2-3496-4240 F.+82(0)2-3496-4299 E-mail: hyundaicollection@innocean.com
Business Registration Number : 119-81-97278 Online Sales Registration Number : 2009-Seoul Gangnam-01050
COPYRIGHT © INNOCEAN WORLDWIDE INC. ALL RIGHTS RESERVED.
